Customer Service

Customer service is our priority and we want you to be completely satisfied.
We have listed the most frequently asked questions in our Help & FAQ page. If your question is still not answered, we'd love to hear from you. Please email us from our Contact Us page. 

BUSINESS HOURS

Our team is available Monday through Friday, from 10:00 AM to 5:00 PM (PST).

You’re welcome to email us anytime—messages are typically responded to the same or next business day.

For all order status inquiries, please email us at orders@girlielingerie.com
Responses are sent Monday through Friday, between 10:00 AM and 5:00 PM (PST)

For all inquiries, feel free to contact us at customerservice@girlielingerie.com
Our team responds Monday through Friday, between 10:00 AM and 5:00 PM (PST), with replies typically sent the same or next business day.

RETURNS & EXCHANGES

If you'd like to request a return or exchange, please review our Returns and Exchanges Policy
A return authorization number is required for all returns.

SHIPPING QUESTIONS

We ship to all US states. To find out your shipping cost, please add the item of your choice to the shopping cart, enter your shipping address at check out, and our system will automatic calculate and give you the shipping rates options based on UPS and\or USPS, select the shipping method you prefer.
For detailed shipping information please vista our Shipping and Delivery page.

MAIN OFFICE
Please note, this is a headquarter office. We do not have a store location.

5042 Wilshire Blvd #39028
Los Angeles, CA 90036
Phone: 562-276-0244